Who We Are

Maid Brite is a fully integrated cleaning company that provides comprehensive, high-quality, reliable cleaning solutions to residential and small business clients. Our diligent management and work ethic are central to Maid Brite’s business philosophy and critical to delivering consistent, quality cleaning services. We pride ourselves on making our management and staff accountable to our clients through communication and our unmatched technology. 

Maid Brite was founded by Realtor Cheryl Hajjar in North Andover, Ma. in 2006. Cheryl knew there was a need for consistent cleaning services with excellent communication skills. This quality of commitment and reputation for great communication led to Maid Brite becoming one of the most widely recognized cleaning services with both families and small businesses in the Merrimack Valley. 

In 2018, Maid Brite announced their expansion into Southern New Hampshire and the Seacoast area. With their accelerated growth, Maid Brite strengthened their technology, cleaning tech training, and management systems to perfectly position the company to be the recognized leader in the cleaning industry. 

Our Mission and Vision

Our goal is to become the leader in the cleaning industry in New England and beyond by providing unparalleled residential, commercial, and power washing cleaning services. In doing so, we strive to maintain the utmost consistency and communication with every individual we serve.

Our vision is to build lasting relationships and give our clients the gift of time so they can connect more with family and friends and do what they love while leaving the cleaning to us.

Our Core Values


We are grounded by gratefulness and flourish together as a team with the objective of making a difference in people’s lives.


We build lasting relationships with our clients because we truly care about them.


We provide effective communication with both our clients and staff to deliver the best possible service using technology platforms that are unparalleled in our industry. 

We are Family

We make sure our team feels appreciated and valued and treat them like family. Paying a livable wage, daily recognition of a job well done, and bonuses are some of the ways we celebrate our people. We take the time to stop and acknowledge where we came from so that we don’t miss how impressive the climb is.

Areas We Serve

North Andover
North Reading
Southern New Hampshire
West Newbury

Frequently Asked Questions

Find answers to all your questions about our professional maid services. Please feel free to reach out to us for any other specific inquiries, concerns, and estimates. 

General Questions

What is your cancellation policy?

We require a 48-hour cancellation notice unless an emergency has occurred. If frequent cancellations persist and the client does not reschedule, there will be a charge of 50% of the cost of your cleaning fee.

What happens if I cancel the day of the cleaning?

The full amount of the cleaning fee will be charged.

Are we allowed to tip the staff?

Tipping is allowed and encouraged. Nothing says you appreciate their hard work than a nice tip. Tips can be in cash, Venmo, or put into a check.

I am unhappy with my cleaning this week. Can I get a refund?

Because Maid Brite guarantees our work, we DO NOT offer refunds. We will send a team back within 24-48 hours to reclean the item not done correctly.

What are your COVID-19 policies?

As per the guidelines of the CDC, we take the temperatures of the staff every morning and equip them with the appropriate PPE gear to ensure the safety of both clients and staff.

What if I have COVID-19 and I am scheduled for a cleaning?

If you have tested positive for COVID-19, please contact the office to reschedule your cleaning.

What if there is a snowstorm on the day of my service?

Maid Brite is constantly monitoring the weather conditions. If a storm has been deemed dangerous, we will cancel your service and do our best to reschedule it for that same week.

Can I use my cleaning products?

Yes. If you have special products that you like to use, please leave them out on the counter with instructions. We do not like staff to have to search through your cabinets and belongings for products.

What do I need to supply?

You only need to supply paper towels. We use paper towels because they are sanitary and do not leave streaks or little fuzzies on your furniture. One roll is plenty.

What do I do with my pets?

Good news! Maid Brite is pet-friendly. If your pets don’t mind us being in their home to clean, then we don’t mind! If they are afraid of the vacuum or have anxiety issues, we ask that you either take them out or crate them during your cleaning. Both German Shepherd and Pitbull breeds are required to be secured or not in the home while the staff is cleaning.

Cleaning Questions

What's included in a basic cleaning?

There are five sections included in our Basic Clean listed below. At your in-home estimate, you will go over all of the fine details that are included in each room. That way, your cleaning service is fully customizable.

  • Kitchen
  • Bathrooms
  • Dusting
  • Vacuuming
  • Mopping
What cleaning services do you offer?

We offer a range of services from weekly, biweekly, triweekly, and monthly to one-time cleaning and move-in and move-out cleanings. We also specialize in real estate cleanings, offering cleaning services before you list and close the sale on your home. You can see the different services by visiting the front page and clicking on the “Services” button..

What services do you not offer?

At present, we do not offer laundry service, cleaning the dishes, or the inside of animal cages/litter boxes.

How many cleaning techs do you send?

Depending on your home's size, 2-3 cleaning techs are typically sent for your service.

Are the cleaning techs screened?

Absolutely. The cleaning techs undergo screening, including a police background check, reference checks, and in-person interviews. We also require significant experience in residential house cleaning to work with us.